docChapter 1 Stanisław Borkowski, Marta Jagusiak-Kocik, Anna
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Chapter 1 Stanisław Borkowski, Marta Jagusiak-Kocik, Anna
Chapter 1 Stanisław Borkowski, Marta Jagusiak-Kocik, Anna Zaton QUALITY AND PRODUCTION ANALYSIS DURING MANUFACTURING OF THE AEROSOL PRODUCTS Abstract: The chapter presents the company which occupies the production of personal hygene products, cosmetics, domestic range and non-prescription medical products. The subject of researches is also presented - aerosols and their production process in technology apprehension. In research part the hierarchisation of aerosol incompanility has been presented as a result of Pareto-Lorenz diagram and BOST questionnaire, questions E1 and E3 in detail. On the basis of those questions, the workers’ quality evaluation and visual control in researched company has been analyzed. Key words: aerosols, the process of aerosol production in the technology apprehension, Pareto-Lorenza diagram, BOST questionnaire, quality, visual control Bibliography 1. Borkowski S., Ulewicz R. 2008. Zarządzanie produkcją. Systemy produkcyjne. Oficyna Wydawnicza „Humanitas”. Sosnowiec. 2. Durlik I.1998. Inżynieria zarządzania. Strategia i projektowanie systemów produkcyjnych Część I. Wydawnictwo PLACET. Warszawa. 3. Borkowski S. 2004. Mierzenie poziomu jakości. Wydawnictwo Wyższej Szkoły Zarządzania i Marketingu w Sosnowcu. Sosnowiec. 4. Hamrol A. 2008. Zarządzanie jakością z przykładami, wydanie 2. Wydawnictwo PWN. Warszawa. 5. Borkowski S. 2010. Zasady zarządzania TOYOTY w pytaniach. Wyniki badań BOST. Wydawnictwo Menedżerskie PTM. Warszawa. 6. Borkowski S., Shevtsova O.J. 2009. Toyotarity. Styles of management. Publisher Yurii V. Makovetsky. Dnipropetrovsk. 7. Liker J. K. 2005. Droga Toyoty – 14 zasad zarządzania wiodącej firmy produkcyjnej świata. Wydawnictwo MT Biznes. Warszawa. Chapter 2 Stanisław Borkowski, Manuela Konstanciak, Irena Sobczyńska-Kukuryk QUALITY MANAGEMENT OF PRINTING SERVICES Abstract: In the chapter the process of quality management of printing services was presented. The research company and its products were described. The analysis of the most frequent nonconformities of the chosen product was conducted. With use of BOST method the most important factors of production process and organization of production system were indicated. Key words: typography, Toyota’s principles, BOST method Bibliography 1. Borkowski S., Ulewicz R. 2008. Zarządzania produkcją, systemy produkcyjne. Publisher Humanitas, Sosnowiec. 2. Jagusiak M., Ulewicz R. 2010. Material and Non-Material Quality Determinants in Products Made of Elastomers. [In:] :Kvalita a spol'ahlivost technickych systemov. 15.Medzinarodna vedecka konferencia. Sprievodna akcia Medzinarodneho strojarskeho vel'trhu 2010 v Nitre. Nitra, Slovak. s.76-80 (CD-rom). 3. Borkowski S. 2004. Mierzenie Poziomu Jakości. Publisher WSZiM, Sosnowiec. 4. Soviar J. 2010. Theoretical approach to the environment of management study. [In:] Journal of Information, control and management systems. Volume 8, No. 1. Žilinská univerzita v Žiline – EDIS : Žilina. s. 81-86. ISSN 1336-1716. 5. Borkowski S., Blašková M., Hitka M. 2009. Toyotarity. Motivation features of managers. Publisher Makovetsky, Dnipropetrovsk. 6. Borkowski S. 2011. Chapter 8. Integrative directing styles. [In:] Human potential management in a company. Management styles. Leadership. Borkowski S., RosakSzyrocka J. (ed.) Publisher Yurii V. Makovetsky Dnipropetrovsk. 7. Borkowski S., Rosak-Szyrocka J. 2011a. Chapter 7.Usage the Toyota's optimum in the innovative analysis of directing classic styles. [In:] Human potential management in a company. Management styles. Leadership. Borkowski S., Rosak-Szyrocka J. (ed.) Publisher Yurii V. Makovetsky Dnipropetrovsk. 8. Borkowski S., Rosak-Szyrocka J. 2011b. Chapter 6. Grocery director’s leadership basis on the chosen principles. [In:] Human potential management in a company. Manager features. Borkowski S., Stasiak-Betlejewska R. (ed.) Publisher Damir Jelačić, Zagreb. 9. Jeffrey K. 2005. Droga Toyoty.14 zasad zarządzania wiodącej firmy produkcyjnej świata. Publisher MT Biznes, Warszawa. 10. Welch J., Welch S. 2005. Winning znaczy zwyciężać. Publisher Emka. Warszawa. Chapter 3 Stanisław Borkowski, Robert Ulewicz, Paweł Szklarzyk THE QUALITY OF THE GLASS PACKAGING Abstract: The modern market requires manufacturers, products of the highest quality. The company wishing to rely on the market must meet customer expectations. In order to ensure high quality products are used in the methods and tools of quality management. The paper presents results of research conducted in the company produces glass packaging. Pareto Diagram - Lorenz was used for the detection of incompatibilities that arise during the production of glass packaging. Using FMEA method, the degree of risk, causes, effects occurring discrepancies. In the company carried out the survey “BOST”. Employees were asked to answer on the question: E8. Survey results were used to analyze the factors, which should be paid special attention to improving the functioning of the enterprise. Keywords: BOST, incompatibility, Pareto-Lorenz diagram, quality, FMEA Bibliography 1. Borkowski S. 2004. Mierzenie poziomu jakości. Publisher Wyższa Szkoła Zarządzania i Marketingu in Sosnowiec. Sosnowiec. 2. Borkowski S. 2009. Chapter 1. Characteristics and evaluation importance elements the roof of the Toyota House. [In:] Toyotarity. Strategic areas – elements of Toyota house’s roof. Borkowski S. Chuan T. K. (ed.) Publisher Yurii V. Makovetsky. Dnipropetrovsk. 3. Borkowski S. 2011. Zasady zarządzania Toyoty w pytaniach. Wyniki badań BOST. Publisher Menedżerskie PTM. Warszawa. 4. Borkowski S., Corejowa T. 2004. Instrumenty rozwiązywania problemów w zarządzaniu. Publisher Wyższa Szkoła Zarządzania i Marketingu in Sosonowiec. Sosnowiec. 5. Borkowski S., Konstanciak M. 2010. Toyotarity. Standardization in enterprises. Publisher Yurii V. Makovetsky. Dnipropetrovsk. 6. Borkowski S., Konstanciak M., Mucha S. 2009. Chapter 5. Managerial Traits and Management Styles. [In:] Toyotarity. Styles of Management. and Scientific Elaboration Stanisław Borkowski. Olena J.Shevtsova. (Ed.) s.53-64. 7. Borkowski S., Szklarzyk P. 2011. Chapter 10. Quality improvement of bathroom cupboard. [In:] Quality Improvement. Borkowski S., Rosak - Szyrocka J. (ed.) TRIPSOFT Trnava. 8. Borkowski S., Ulewicz R. 2008. Zarządzanie produkcją. systemy produkcyjne. Publisher Humanitas. Sosnowiec. 9. Durlik I. 2007. Inżynieria zarządzania. Strategia i projektowanie systemów produkcyjnych cz. I. Publisher Agencja wydawnicza „Placet”. Warszawa. 10. Łuczak J., Matuszak – Flejszman A. 2007. Metody i techniki zarządzania, jakością. Quality Progress. Warszawa. 11. Konstanciak M., Konstanciak E., Waszkielewicz W. 2005. Metoda FMEA – analiza rodzajów i skutków możliwych błędów. Systemy logistyczne Wojska nr 30. 12. Konstanciak M., Stasiak-Betlejewska R., Borkowski S. 2010. Ważność elementów dachu domu Toyoty w polskiej hucie. „Hutnik-Wiad.Hut.” R.77 nr 9. s.551-553. 13. Selejdak J. 2003. Wykorzystanie diagramu Pareto – Lorenza do analizy niezgodności taśm spiekalniczych. [In:] V Międzynarodowe Seminarium Naukowe Studentów i Młodych Pracowników nauki. Jarosław. Chapter 4 Stanisław Borkowski, Krzysztof Knop, Katarzyna Choryłek THE IMPORTANCE OF VISUAL CONTROL IN A GEOTEXTILES PRODUCTION Abstract: In the chapter analyze the product - geotextiles due to: product characteristics, methods of quality control, manufacturing process, the results of quality was conducted. Analysis of quality results was carried out in relation to nonconformities arising from the production of raw geotextiles and coating inconsistencies arising from the raw fabric. It was found that the critical nonconformities of geotextiles: raw - are arirregular interlacing, scar weft and the warp and dirt, stains, while the raw fabric coating process - the folds and wrinkles. There have also analyzes the role of visual inspection by the enterprise on the basis of the BOST results from the E3 was conducted. Key words: geotextiles, nonconformities, Pareto-Lorenz diagram, FMEA method, BOST researches Bibliography 1. Borkowski S. 2004. Mierzenie poziomu jakości. Wydawnictwo Wyższej Szkoły Zarządzania i Marketingu w Sosnowcu. Sosnowiec. 2. Borkowski S., Knop K. 2010. The Management of Production Value Stream Factors in a Foundry. Arch. Foundry Eng. Vol. 10 Special Issue nr 1. 3. Borkowski S., Krynke M., Stasiak-Betlejewska R. 2011. Chapter 6. Evaluating of quality products after machining. [In:] Quality. Technological improvement. Borkowski S., Lipiński T. (red.). Tripsoft. Tranava. 4. Hamrol A. 2008. Zarządzanie jakością z przykładami. PWN. Warszawa. 5. Konstanciak M., Konstanciak E., Waszkielewicz W. 2005. Metoda FMEA - analiza rodzajów i skutków możliwych błędów. Systemy Logistyczne Wojsk nr 30. 6. Liker J.K. 2005. Droga Toyoty. 14 zasad zarządzania wiodącej firmy produkcyjnej świata. Wyniki badań BOST. MT Biznes. Warszawa. 7. Łuczak J., Matuszak-Flejszman A. 2007. Metody i techniki zarządzania jakością. Kompendium wiedzy. Quality Progress. Poznań. 8. Nowacki J. 1993. Materiały kompozytowe. Wydawnictwo Politechniki Łódzkiej. Łódź. 9. Selejdak J. 2003. Wykorzystanie diagramu Pareto-Lorenza do analizy niezgodności taśm spiekalniczych. [In:] V Międzynarodowe Seminarium Naukowe Studentów i Młodych Pracowników Nauki. Jarosław. Chapter 5 Stanisław Borkowski, Piotr Sygut, Bogusław Olber PRODUCTION OF A PRODUCT WITH HIGHER REQUIREMENTS FOR QUALITY Abstract: This paper presents results of studies carried out in a companyfrom the automotive sector. The company’s main manufacturing product is belt. This product is intended to protect the health and life of potential customer during vehicle usage. To meet the constantly changing economic conditions and increasing demands of consumers organization fully implements the policy of pro-quality. The design of the safety belt is in a continuous cycle of improvement, thus aiming to achieve perfection, while maintaining the stability of production. Keywords: organization, safety belt, the protection of life, continuous improvement. Bibliography 1. Borkowski S. 2004. Mierzenie poziomu jakości. Publisher Wyższa Szkoła Zarządzania i Marketingu in Sosnowiec. Sosnowiec. 2. Borkowski S. 2011. Zasady zarządzania Toyoty w pytaniach. Wyniki badań BOST. Publisher Menedżerskie PTM. Warszawa. 3. Borkowski S., Ulewicz R. 2008. Zarządzanie produkcją, systemy produkcyjne. Publisher Humanitas, Sosnowiec. 4. Durlik I. 2007. Inżynieria zarządzania. Strategia i projektowanie systemów produkcyjnych cz. I. Publisher Agencja wydawnicza „Placet”. Warszawa. 5. Liker J. K., Droga Toyoty – 14 zasad zarządzania wiodącej firmy produkcyjnej świata, MT Biznes, Warszawa 2005. Chapter 6 Renata Nováková, Andrea Vadkertiová PROTECTION OF INTELLECTUAL PROPERTY RIGHTS IN THE PROCESS OF TRANSFER OF UNIVERSITY KNOWLEDGE INTO INDUSTRIAL PRACTICE Abstract: Protection of intellectual property that is created on campus is the area that currently requires special attention especially in the process of knowledge transfer between theory and practice. At present knowledge transfer from universities to enterprises is impeded not only by universities and research institutes, but business practice as well. The article describes models used in the field of intellectual property protection, current situation in the area of diffusion of knowledge and particular examples of implementation of knowledge transfer in the conditions of Slovakia. The implementation of knowledge transfer with emphasis on the protection of intellectual property rights may ultimately bring competitive advantages not only for higher education institutions, but also for business sphere. Key words: intellectual property, knowledge transfer, university, innovative model, licensing model, commercialization Bibliography 1. Bilský, Ľ. 2011. Podpora aplikácie a komerčného zhodnocovania vedeckých poznatkov v záujme trvalo udržateľného rozvoja. The Support of Application and Commercial Recovery of Scientific Knowledge for Sustainable Development. Bratislava. Available from <http://www.cvtisr.sk/itlib/itlib101/bilsky.html>. 2. Centrum transferu technológií pri univerzite komenského. 2011. The Technology Transfer Centre at the Comenius University. Bratislava. Available from <http://www.uniba.sk/index.php?id=3449>. 3. Čajka, P. 2006. Inovačné centrá v systéme tvorby poznatkov. Innovation centres in the system of knowledge creation. [In:] Politological Revue 2/2006, s. 1-25. Available from <http://www.ucm.sk/revue/2006/2/cajka.pdf >. 4. Dlhodobý zámer štátnej vednej a technickej politiky do roku 2015. 2011. Long-term objective of the state science and technology policy by 2015. Bratislava. Available from <https://www.vedatechnika.sk/SK/ VedaATechnikaVSR/ SDokumenty DLHODOBÝ +ZÁMER +ŠTÁTNEJ+VEDNEJ+ A+TECHNICKEJ+ POLITIKY +DO+ROKU+2015>. 5. Národný systém podpory aplikácie vedeckých poznatkov v praxi. 2011. The national system of support of application of scientific knowledge in practice. [In:] Economic News. Bratislava. Available from <http://nitt.cvtisr.sk/ buxus/docs/TT_HN_nov.2010_final.pdf>. 6. Stredisko transferu technológií STU. 2010. The Technology Transfer Centre of the Slovak University of Technology. Bratislava. Available from <http://www.transfertech.sk/>. 7. Turňa, J. 2010. Euroškolstvo a výskum. The European education and research. Rozhovor/Discussion 22.06.2010. Available from <https://www.vedatechnika.sk/SK/ enoviny/ TransferPoznatkov /Stranky/ TRANSFER-TECHNOLOGII.aspx>. 8. Vadkertiová, A. Vadkertiová, A. 2011 Utilization of Marketing Communications in the Universities and Enterprises Interaction. [In:] QUO VADIS MASSMEDIA, QUO VADIS MARKETING - zborník z vedeckej konferencie. UCM Trnava. 9. Výročná správa Univerzity sv. Cyrila a Metoda v Trnave za rok 2010. Annual report of the University of Ss. Cyril and Methodius for the year 2010. Trnava. 10. Výročná správa Úradu priemyselného vlastníctva za rok 2010. Annual report of the Industrial Property Office of the Slovak Republic for the year 2010. Banská Bystrica. Chapter 7 Daniela Kollárová, Andrea Tománková INCREASING QUALITY OF PUBLIC ADMINISTRATION SERVICES BY MEANS OF IMPLEMENTING SYSTEMS OF QUALITY MANAGEMENT Abstract: Systems of quality management have become a necessity not only for companies, but increasingly also for public administration at all its levels. One of the tools of selfassessment determined for public administration is also the model CAF, as a helping tool for understanding techniques of quality management and their application in its own activities. The main purpose of the model CAF is to provide a simple and easily usable concept of assessment of organizations of public administration in the European countries. The focus motive of our study has become the employee of public administration, satisfying their needs and expectations, building their trust towards the employer and increasing services of public administration with their active participation and involvement. We also pay attention to a practical example of using systems of quality management at a public college with a reached partial result. Key words: system of quality management, public administration, model CAF, employee Bibliography 1. Balážová E. 2006. Benchmarking služieb miestnej samosprávy na Slovensku. Bratislava : Adin s.r.o. pre Transparenca International Slovensko. 148 s. ISBN 8089244-09+-2. 2. Kachňáková A. 2001. Riadenie ľudských zdrojov. Sprint vfra, 208 s. ISBN 978-8089085-83. 3. Linczényi A., Nováková R. 2001. Manažérstvo kvality. 1. vyd. Bratislava : STU v Bratislave, 299 s. e-učebnica. ISBN 80-227-1586-7 (https://sweb.mtf.stuba.sk). 4. Nováková R. 2004. Economic forms of motivation - remuneration of the company top management. In: INTERCATHEDRA. ISSN 1640-3622. No 20. Poznaň : Akademia Rolnicza w Poznaniu, s. 124-126 5. Príručka modelu CAF, dostupná na: http://www.unms.sk/swift_data/source/dokumenty/kvalita/Model_CAF_2006.pdf. 6. Šalgovičová J., Prajová V. 2010. Marketing communications and quality. Lódź: Ksiezy Mlyn Dom Wydawniczy Michal Kolinski, 162 s. ISBN 978-83-7729-055-2. Chapter 8 Sylvia Kuśmierczak, Milan Bittner EFFECT OF INPUT MATERIAL TO FINAL PRODUCT QUALITY Abstract: This chapter analyzes the causes of nonconforming product during sheet forming. Analyses of the steel sheets were subjected to a protective zinc coating. Those have occurred during the forming of non-conforming products. To analyze the causes of nonconforming product has been used a static tensile test according to ČSN EN 10002-1, Vickers hardness test according to EN ISO 6507-1, microscopic evaluation of microstructure. Based on the results obtained were expressed conclusions. Key words: quality, mechanical properties, tests, microstructure Bibliography 1. Michna Š., Nová I. 2008. Technologie a zpracování kovových materiálů, ADIN, PREŠOV, ISBN 978-80-89244-38-6. 2. Machek V., Veselý L., Veselý M., Višňák V. 1982. Zpracování tenkých plechů, SNTL PRAHA. 3. Dvořák M., Gajdoš F., Novotný K. 2003. Technologie tváření – Plošné a objemové tváření, akademické nakladatelství CERM, BRNO. 4. Stasiak-Betlejewska R., Borkowski S. 2007. Structure of Management Problems in Production Company and Service Company. [In:] Ekonomika: problemi teorii ta praktiki. Zbirnik naukovich prac', Vip. 232 T.V. Wyd. DNU. Dnipropetrovs'k. 5. Michna Š., Náprstková N. 2009. Vliv vnějších faktorů na korozní poškození hliníkových polotovarů, Strojírenská technologie, 2/09, s. 17-21, ISSN 1211-4162 200914. 6. Kuśmierczak S., Michna Š. 2008. The Influence of Conditions in the Aluminium Anodizing Process on Quality of Eloxal coating Surface at Chosen Al-Alloys, The International Congress, MATAR Praha, Machine tools, automation and robotics in mechanical engineering, ISBN 978-80-904077-0-1. Chapter 9 Edyta Kardas THE QUALITY ANALYSIS OF FERROUS BURDEN MATERIALS USED IN BLAST FURNACE PROCESS AND ITS EFFECT ON THE QUALITY OF PIG IRON Abstract: The analysis of ferrous burden materials used in blast furnace process is presented in this paper. Chemical composition was chosen as the main quality factor of these materials: content of main chemical element, iron, and other elements and compounds. In the second part of this paper the quality analysis of pig iron produced in blast furnace process is shown. In the last part of this paper the effect of quality of burden materials on the quality of pig iron is presented. The analysis includes monthly results for the values of the parameters during 8 months. The analysis is based on results from blast furnace department of Polish steelworks. Key words: quality, quality analysis, burden materials, pig iron Bibliography 1. Kardas E. 20011a. Wykorzystanie kart kontrolnych do analizy jakości surówki wielkopiecowej produkowanej w wybranej hucie. Hutnik – Wiadomości Hutnicze, vol. 2, pp. 3 – 5. 2. Niesler M. 2004.Centralny zasyp koksu jako metoda doskonalenia pracy wielkich pieców. XII Konferencja Naukowo – Techniczna: „Zarządzanie i Produkcja w Hutnictwie”. Ustroń – Jaszowiec. 5 – 7 lipca 2004. Seria Metalurgia. nr 40. Wydawnictwo Wydziału Inżynierii Procesowej, Materiałowej i Fizyki Stosowanej Politechniki Częstochowskiej. Częstochowa. str. 41 – 44. 3. Niesler 2003. M. Badania wpływu ziarnistości koksu w mieszance ze wsadem żelazonośnym na przebieg redukcji wsadu wielkopiecowego. Prace IMŻ. nr 2/2003. str. 27 – 40. 4. Rzeszowski M., Zieliński K., Chachlowski A, Mostowik W. 2004. Metody odzysku żelaza z żużli hutniczych i możliwości ich wykorzystania. Hutnik – Wiadomości Hutnicze. nr 1,. str. 15 – 20. 5. Kardas E. 2011b. Wpływ jakości żelazodajnych materiałów wsadowych na jakość produkcji surówki wielkopiecowej Logistyka, nr 5, pp. 111 - 115. 6. Niesler M. 2011. Racjonalizacja gospodarki odpadami w wydziale wielkopiecowym. Prace IMŻ. nr 3. str. 11 – 15. 7. Francik P., Bednarski W. 2004. Cynk w procesie wielkopiecowym a redukcja szlamów i pyłów. XII Konferencja Naukowo – Techniczna „Produkcja i Zarządzanie w Hutnictwie” Ustroń Jaszowiec. 5 – 7 lipca 2004. Seria: Metalurgia. nr 40. Wydawnictwo Wydziału Inżynierii Procesowej, Materiałowej i Fizyki Stosowanej Politechniki Częstochowskiej, Częstochowa. str. 61 – 64. 8. Instrukcja technologiczna procesu wielkopiecowego. Huta X. 9. Sabela W, Konstanciak A. 1999. Odpady w hutnictwie żelaza i ich zastosowanie. Hutnik – Wiadomości Hutnicze. nr 12. str. 572 – 579. 10. Konstanciak A. 2006. Zagospodarowanie odpadów hutnictwa żelaza. Konferencja „Recyklace odpadu kovovych a kovonosnych”. Ostrawa. 5 – 6 kwietnia 2006. VSB – Technicka Univerzita Ostrava. str. 143 – 147. 11. Svjażin A. 1996. Recyrkulacja żużli w hutnictwie żelaza. Hutnik – Wiadomości Hutnicze. nr 2. str. 52 – 57. 12. Mróz J. 2004. Metody badań własności wielkopiecowego wsadu żelazonośnego. Hutnik – Wiadomości Hutnicze. nr 2. str. 54 – 59. 13. PN – EN 10001:1996: Surówka żelaza – określenie klasyfikacja. Polski Komitet Normalizacyjny. 30. 12. 1996. Chapter 10 Alan Vaško PROBLEMS OF QUANTITATIVE METALLOGRAPHY Abstract: The paper deals with some problems of quantitative metallography which includes evaluation of microstructure by etalons, measurement of structural parameters by coherent test grids and automatical image analysis. Some advantages and disadvantages of these methods are shown in this contribution on the example of evaluation of microstructure of graphitic cast irons. Key words: quantitative metallography, microstructure, graphitic cast irons Bibliography 1. Belan J. 2010. Identification of cast iron type with using of NDT methods. „Archives of Foundry Engineering“, Vol. 10, No. 1, p. 103-106. 2. Friel J.J. et al. 2000. Practical guide to image analysis. ASM International, Materials Park, Ohio, USA. 3. Geels K., Fowler D.B., Kopp W.U., Rückert M. 2007. Metallographic and materialographic specimen preparation, light microscopy, image analysis and hardness testing. ASTM International, West Conshohocken, Pensylvania, USA. 4. Sága M., Vaško M. 2008. Algorithmization of Interval Structural Analysis. „Annals of Faculty of Engineering Hunedoara, Journal of Engineering”, Vol. 6, No. 2, p. 149-160. 5. Skočovský P., Matejka M. 1994. Mikroštruktúra liatin – metalografická príručka. Fompex. Trenčín. 6. Skočovský P., Vaško A. 2007. Kvantitatívne hodnotenie štruktúry liatin. EDIS. Žilina. 7. STN EN ISO 945. 2001. Cast iron. Designation of microstructure of graphite. SÚTN, Bratislava. 8. Vaško A. 2010. Methods of quality control of graphitic cast irons. [In:] Toyotarity. Structure of control elements importance (Monography – ed. Borkowski, S. – Szota, M.), Dnipropetrovsk, Ukraine, p. 80-87. 9. Voort G.V. 1997. Introduction to quantitative metallography. „Tech-Notes”, Vol. 1, No. 5. 10. Voort G.V. 2007. Metallography, principles and practice. ASM International, Materials Park, Ohio, USA. 11. www.nis-elements.cz. Chapter 11 Anna Šatanová COMMON SYSTEM OF QUALITY ASSESSMENT (CAF) AT UNIVERSITIES Abstract: One of the most perspective tools for the implementation of quality in public organizations is a model of self-assessment CAF (The Common Assessment Framework CAF). The essence of the model is in the rapid and clear determination of the characteristics of individual organization and detecting weaknesses. The CAF helps to effective elimination and identification of weaknesses and contribute to better using of modern tools of management in full range of public area. This article aims to inform the management, teaching, researching and other university employees, but also students about the CAF, its structure, goals and inform them about the steps and methods of its implementation in public sector. Key words: model CAF, quality, quality management, self-assessment, strengths and weaknesses, action plan Bibliography 1. Arendášová A., Lenhardtová Z. Employees education by way of training style authority. [In:] „Materials Science and Technology“ [online]. - ISSN 13359053.Roč.8,č.8 2. Galajdová V., Blašková M., Vetráková M., Hitka M., Mačkayová V., Potkány M., Lejsková P. 2007. Rozvoj ľudských zdrojov I, vysokoškolská učebnica, vyd. TU vo Zvolene, 227 s., ISBN 978-80-228-1830-8. 3. Gejdoš P., Potkány M. 2006. Zvyšovanie kvality vo vysokoškolskom vzdelávaní. [In:] „Zborník z medzinárodnej vedeckej konferencie Controlling a manažérstvo kvality v podnikoch 2006“. TU Zvolen 2006, 150-154s, ISBN 80-228-1683-3. 4. Hekelová E., Paulová I. 2005. Návrh aplikácie metódy samohodnotenia pre proces vzdelávania na Slovenskej technickej univerzite. [In:] „Kvalita, roč. 8, č. 4/2005“, MASM, Žilina. str. 28 -30. ISSN 1335-9231. 5. Paulová I. 2009. Prístup k manažérstvu kvality vo vzdelávacích organizáciách / školách. Metodicko-pedagogické centrum v Bratislave, 2009, str. 75. ISBN 978-808052-346-6. 6. Potkány M. 2008. Personnel outsourcing processes. [In:] „Ekonomie a management : vědecký ekonomický časopis.“ - Roč. 11, č. 4/2008, vyd. TU Liberec, 2008, str. 5362, ISSN 1212-3609. 7. Šatanová A. a kol. 2008. Manažérstvo kvality. Vysokoškolská učebnica. TU vo Zvolene, Zvolen 2008, 353s., ISBN 978-80-228-1928-2. 8. Šatanová A., Merková M., Hanáčeková, K. 2009. Self-evaluation as an important tool of persisting enhancement of duality at universities. [In:] „Zborník z medzinárodnej vedeckej konferencie Competitiveness of wood processing and furniture manufacturing, University of Zagreb“, Zagreb 2009, s.117-124, ISBN 978-953-192010-9. 9. Šatanová A., Merková M., Hanáčeková K. 2009. Duality at the university. [In:] „Zborník z medzinárodnej vedeckej konferencie RIM 2009“, University of Bihač,2009, s.243-244, ISBN 978-9958-624-29-2. 10. Spoločný systém hodnotenia kvality – príručka modelu CAF 2006. Bratislava 2006, 183s. Chapter 12 Michał Szota, Jarosław Jędryka, Marcin Nabiałek, Marcin Dośpiał, Jiri Kliber,Paweł Pietrusiewicz, Katarzyna Oźga HEAT TREATMENT OF HIGH-TEMPERATURE SUPERCONDUCTING TAPES BASED ON YBA2CU3O7 Abstract: This paper presents the results of investigations of a state-of-the art hightemperature ceramic superconducting tape of SF 12050 series. The study focuses on examination of microstructure and analysis of chemical composition in superconducting tapes of SF series. It was also presented a rotary plan of heat treatment performed for superconducting ribbon SF12050. Analysis of chemical composition was carried out using scanning microscope with chemical composition microanalyser EDX. The paper presents microscope images which are a result of examinations of the structures by means of light microscope and scanning microscope. Key words: high-temperature superconductors, heat treatment, analysis of chemical composition, microstructure Bibliography 1. Holliday D., Resnick R., Walker J. 2005. Podstawy fizyki tom 3. Wydawnictwo Naukowe PWN, Warszawa. 2. http://www.superconductors.org. 3. Palka R. 2008. Monolityczne nadprzewodniki wysokotemperaturowe. Modele makroskopowe i zastosowania. Wydawnictwo Politechniki Szczecinskiej, Szczecin. 4. Szota M. 2009. Superconducting materials, collective monographic. Materials Engineering Materials and exploration problems in modern Materials Engineering, p. 94 – 114, Czestochowa. 5. Juszczyk S., Gogolowicz M. 1993. Wlasnosci magnetyczne nadprzewodnikow wysokotemperaturowych. Wydawnictwo Uniwersytetu Slaskiego, Katowice. 6. Lebioda M. 2003. Pierscien nadprzewodzacy w zewnetrznym polu magnetycznym. Przeglad elektrotechniczny, s. 616 – 618. 7. Jimenez J., Chen Y., Xiong X., Xie Y., Zhang X., Rar A., Martchevskii M., Qiao Y., Knoll A., Lenseth K.P., Schmidt R.M., Herrin J., Hazelton D., Selvamanickam V. Recent Results in 2G HTS Wire Technology Development at Superpower. ICMC 2008 Seul, Korea (21 – 25.07.2008). 8. Selvamanickam V., Chen Y., Xiong X., Xie Y., Zhang X., Reeves J.L., Qiao Y., Rar A., Lenseth K.P., Schmidt R.M. DOE Wire & Applications Workshop. Panama City, FL (16 – 17.01.2007). 9. Collins G.P. 2009. Żelazo bez oporow. Swiat Nauki s. 48 – 55 nr. 9 (217). 10. Kamichara Y., Watanabe T., Hirano M., Holono H. 2008. Iron Arsenie Superconductor La[O1-xFx]FeAs (x=0,05 – 0,12) with Tc=26 K. Journal of the American Chemical Society tom 130 nr. 11 s. 3296 – 3297. 11. Zaanen J. 2009. Condensed Matter Physics; The Pnictide Code. Nature tom 457 s. 546 – 547. 12. Ma Y., Gao Z., Qi Y., Zhang X., Wang L., Zhang Z., Wang D. 2009. Fabrication and characterization of iron pnictide wires and bulk materials throught the powder-in-tube method. Phisica C nr. 469 s. 651 – 656. 13. Qi Y., Zhang X., Gao Z., Zhang Z., Wang L., Wang D., Ma Y. 2009.Superconductivity of powder-in-tube Sr0,6K0,4Fe2As2 wires. Physica C nr. 469 s. 717 – 720. 14. http://www.21stcenturysciencetech.com/articles/summer03/maglev2.html. 15. http://www.howstuffworks.com/maglev-train.html. 16. Stankowski J., Czyzak B. 1999. Nadprzewodnictwo. WNT Warszawa. Chapter 13 Pavol Gejdoš INCREASING QUALITY IN EDUCATIONAL PROCESS THROUGH APPLICATION OF E-LEARNING Abstract: The paper deals about new form of education, differences between e-learning and classical type of education. This work involves possibilities of e-learning utilization as a support for study and it is specialized on positives and negatives of e-learning utilization supporting the study. In the end of the paper there are results of application of e-learning educational system into Department of Business Economy in Technical University in Zvolen. Key words: education, quality, e-learning, efficiency Bibliography 1. Galajdová V., Blašková M., Vetráková M., Hitka M., Mačkayová V., Potkány M., Lejsková P. 2007. Rozvoj ľudských zdrojov I, vysokoškolská učebnica, vyd. TU vo Zvolene, 227 s., ISBN 978-80-228-1830-8. 2. Drábek J., Potkány M., Gejdoš P. 2008 Využitie e-learningu v procese vzdelávania na vysokých školách. [In:] Vedecká štúdia 4/2007/B, Zvolen, vyd: TU vo Zvolene, 2008, 967 s. ISBN 978-80-228-1859-9. 3. Gejdoš P., Potkány M. 2006. Zvyšovanie kvality vo vysokoškolskom vzdelávaní. [In:] Zborník z medzinárodnej vedeckej konferencie Controlling a manažérstvo kvality v podnikoch 2006. TU Zvolen 2006, 150-154s, ISBN 80-228-1683-3. 4. Kravčáková G. 2006. Metódy vzdelávania a účelnosť ich uplatňovania. [In:] Manažment ľudského potenciálu v podniku, zborník z medzinárodnej vedeckej konferencie, Zvolen: TU Zvolen, 2006, s. 113-119, ISBN 80-228-1585-3. Chapter 14 Peter Palček, Mária Chalupová, Otakar Bokůvka, František Nový STEELS QUALITY – ASSUMPTION OF HIGH FATIGUE PROPERTIES Abstract: In this work there are published experimental results about fatigue endurance of two structural steels investigated in high cycle regime at low-frequency fatigue testing (rotating bending, f = 40 Hz, T = 20 ± 3 °C, R = -1). The microstructure quality (grain size, inclusions) play very important role in the fatigue endurance prediction. Key words: quality, steels, fatigue endurance, low-frequency, fatigue testing. Bibliography 1. Bokůvka O. et al. 2002: Low and High Frequency Fatigue Testing, EDIS ŽU Žilina. 2. Skočovský P. et al. 2006: Náuka o materiáli pre odbory strojnícke, EDIS ŽU Žilina (in Slovak). 3. Klesnil M. – Lukáš P. 1975: Únava kovových materiálů při mechanickém namáhání, Academia Praha (in Czech). 4. Palček P. et al. 2003: Prediction of Machine Element Durability, EDIS ŽU Žilina. 5. Mitura K. – Landová S. 1986: Vměstky v oceli a jejich vliv na užitné vlastnosti oceli, SNTL Praha (in Czech). 6. Bokůvka O. et al. 2011: Chemické listy, 105, p. 624-626 (in Slovak). 7. Murakami Y. 2002: Metal Fatigue : Efects o Small Defects and Nonmetallic Inclusions, Oxford, 1st Edition, Elsevier Ltd. 8. Bokůvka O. – Nový F. 2010: Únavová životnosť materiálov v oblasti vysokého a ultravysokého počtu cyklov zaťažovania. In Proc. X. Letná škola únavy materiálov, Žilina – Oščadnica, EDIS ŽU v Žiline, p. 23-31 (in Slovak). Chapter 15 Josef Vodák, Jakub Soviar INNOVATION NEEDS OF CORPORATIONS IN ŽILINA SELF-GOVERNMENT REGION (SLOVAK REPUBLIC) AND MORAVIAN-SILESIAN REGION (CZECH REPUBLIC) Abstract: This paper deals with the topic of innovation needs of small and medium enterprises in Žilina Self-government region (Slovak Republic) and Moravian-Silesian region (Czech Republic). Paper is divided into four main chapters. First chapter, introduction to the topic, deals with the goal and used methods. Second chapter describes the actual situation in the regions. Third chapter shows main research results. Fourth chapter, discussion, offers possible recommendations and solutions based on the research results. Last chapter is the conclusion. Key words: innovations, innovation research, Žilina Self-government region, MoravianSilesian region, competitiveness, management effectiveness, small and medium enterprises Bibliography 1. Baines P. 2008. Marketing. Oxford University Press. 2. Giddens A. Sociologie. Praha, Argo, 1999. 3. Havlíček K., Kašík M. 2005. Marketingové řízení malých a středních podnikú. Management Press, Praha. 4. Katriak M. 1978.Metódy a techniky sociologického výskumu. Bratislava, VŠE. 5. Kerin R., Peterson R. 2009. Strategic Marketing Problems. Cases and Comments. Pearson. 6. Kotler P., Caslione J. A. 2009. Chaotika. Řízení a marketing firmy v éře turbulencí. Praha. Computer Press 7. Kotler P., Keller K. L. 2007. Marketing management. Praha, Grada. 8. Kotler P., Jain D. C., Maesincee S. 2007. Marketing v pohybu. Management Press. Praha. 9. Kozel R. 2005. Moderní marketingový výskum. Grada, Praha. 10. Kumar N. 2008. Marketing jako strategie vedoucí k úspěchu. Praha, Grada. 11. Lamser V. 1966. Základy sociologického výzkumu. Svoboda, Praha. 12. Malý V. 2006. Marketingový výskum, teórie a prax. VŠE, Praha. 13. Nakonečný M. 2005. Sociální psychologie organizace. Praha, Grada. 14. Porter M. 1998. On Competition. Boston, Harvard Business School. 15. PRO INNO Europe®. www.proinno-europe.eu. 2011. 16. Robbins P, S., Coulter M. 2004. Management. Praha, Grada. 17. Soviar J., Juríček P., Králik T. 2010. Basis of Toyota Cooperation Model - Case NUMMI - New United Motor Manufacturing, Inc. Toyota/General Motors Joint Venture. [In:] BORKOWSKI S. NABIALEK M. Toyotarity. Knowledge using in production management. Monography. Dnipropetrovsk, Makovetsky, Poland. 18. Soviar J. 2009. Cluster initiatives in Žilina Region (Slovak Republic) In Economics and Management – 2009. Kaunas University of Technology, Kaunas, Lithuania, p. 528 – 534. 19. STATISTICAL OFFICE OF THE SLOVAK REPUBLIC. www.statistics.sk, 2011. 20. Strišš J., Vodák J., Kubina M., Jankal R., Soviar J. 2009. Marketingové riadenie. University of Žilina. 21. Trommsdorff V., Steinhoff F. 2009. Marketing inovací. C. H. Beck.
