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● JOURNAL OF PUBLIC HEALTH, NURSING AND MEDICAL RESCUE ●RESCUE No. 3/2015 (9-11) ● ● ● JOURNAL OF PUBLIC HEALTH, NURSING ANDAND MEDICAL RESCUE ● No.3/2015 ● JOURNAL OF PUBLIC HEALTH, NURSING MEDICAL ● 2/2014 ● 9 Patients’ rights to information in contemporary healthcare system (Prawa pacjenta do informacji we współczesnej ochronie zdrowia) G Majkowska A-F Abstract – Apart from beneficial effects for patients, progress made in medical knowledge and new diagnostics technologies brought numerous hazards against which they should be protected. Patients’ rights are stipulated in numerous legal acts whose provisions impose certain obligations on participants of the healthcare sector. They are particularly important from the legal, psychological, moral and social perspective. Rights protect patients’ autonomy and set medical personnel the direction of their actions according to regulations. The medical procedures performed on patients require their consent, which unavoidably entails the necessity of providing them with the information concerning their health condition. The right to information sets the boundaries for medical intervention and consent for the initiation of medical proceedings. The broad impact of information on patients gives rise to various disagreements on the extent to which they should be informed which arise among legal practitioners, ethicists and physicians. Doctors have the duty to inform patients about their health, whereas in the case of nurses and midwives, the patient or their medical representative has the right to obtain the information to the extent necessary to provide medical care. The scope of information must be reliable and understandable for patients, depending on the type of a disease, patient’s condition and sort of medical intervention. The right to information plays a crucial role in the patient’s or their statutory representative’s decision-making process as regards granting the consent for medical procedures. Patients find making the decision a dubious, complicated, difficult and riskladen matter. The medical personnel’s duty is to provide the information about the patient’s health condition within an extent specific to a given profession and in such a way that an authorised person could grant a voluntary consent for specific medical procedures. Key words - patient’s rights, information. Streszczenie – Postęp w zakresie wiedzy medycznej oraz nowych technologii diagnostycznych i terapeutycznych obok swych dobroczynnych dla pacjenta skutków, przyniósł zagrożenie przed którymi pacjent powinien być chroniony. Prawa pacjenta są zawarte w wielu aktach prawnych, w których zawarte przepisy nakładają obowiązki na osoby uczestniczące w udzielaniu świadczeń zdrowotnych. Są one szczególnie istotne z punktu widzenia prawnego, psychologicznego, medycznego, etycznego, moralnego i społecznego. Prawa tworzą ochronę autonomii pacjenta a personelowi medycznemu wyznaczają kierunek działania zgodny z przepisami prawa. Wykonywane procedury medyczne u pacjenta wymagają zgody pacjenta, co jest nierozerwalnie związane z poinformowaniem go o stanie zdrowia. Prawo do informacji stanowi element wyznaczenia granic medycznej ingerencji i przyzwolenia na podjęcie postępowania medycznego. Szeroki wpływ informacji na pacjenta w różnych aspektach powoduje spory wśród praktyków prawa, etyków, medyków na temat granic zakresu informowania pacjenta. Lekarz ma obowiązek informowanie pacjenta o stanie zdrowia, w przypadku pielęgniarek i położnych pacjent lub jego przestawiciel ustawowy ma prawo do uzyskania informacji o stanie zdrowia pacjenta w zakresie koniecznym do sprawowania opieki pielęgnacyjnej. Zakres informacji dla pacjenta musi być zrozumiały i rzetelny uzależniony od rodzaju choroby, stanu pacjenta oraz rodzaju interwencji medycznej. Prawo do informacji odgrywa fundamentalne znaczenie w procesie decyzyjnym pacjenta lub jego przedstawiciela ustawowego w zakresie udzielania zgody na procedury medyczne. Podjęcie decyzji jest dla pacjenta złożone, trudne, obarczone niepewności i ryzykiem. Zadaniem personelu medycznego jest przedstawienie informacji o stanie zdrowia pacjenta w zakresie typowym dla dane profesji, w taki sposób aby uprawniona osoba mogła wyrazić uświadomioną zgodę na określone świadczenia medyczne. Słowa kluczowe - prawa pacjenta, informacja. Author Affiliations: Collegium Masoviense - College of Health Sciences Provincial Hospital Complex in Skierniewice Authors’ contributions to the article: A. The idea and the planning of the study B. Gathering and listing data C. The data analysis and interpretation D. Writing the article E. Critical review of the article F. Final approval of the article ● JOURNAL OF PUBLIC HEALTH, NURSING ANDAND MEDICAL RESCUE ● No.3/2015 ● JOURNAL OF PUBLIC HEALTH, NURSING MEDICAL RESCUE ● 2/2014 ● ● Correspondence to: Grazyna Majkowska, Collegium Masoviense - College of Health Sciences, Żyrardów, G. Narutowicza 35 Str., PL-96-300 Żyrardów, Poland, e-mail: [email protected] Accepted for publication: July 10, 2015. I. PATIENT’S RIGHTS he patient’s rights are reconfirmed in legal provisions and impose certain obligations on the persons providing medical services. The rights protect the patient’s autonomy and define for the medical personnel the right direction of their activities [1]. The medical procedures performed on patients require their consent, which unavoidably entails the necessity of providing them with information about their health condition. The right to information is an element of determining limits of medical intervention and consent to start a medical procedure [2]. The paper aims to underline the importance of the patient’s rights to information with the consideration for the duty to provide information by the nurse. The patient has the right to information about his or her health, examination results, diagnosis and future prognoses. It should be remembered that the right to information is a patient’s right – it is he or she that decides what information about their health and to whom it can be provided. They also have the right to abstain from authorising anyone or can waive the right to information. The patient under 16 years of age has the right to information within the scope necessary for appropriate delivery of medical services [3]. There have been cases where the patient told the doctor that he or she fully trusted him and therefore, waives his or her right to information. Such state of affairs is confirmed by the provision included in Art. 9.4 of the Act on the Patient’s rights in line with which the patient can demand the doctor not provide them with information [2]. The patient’s decision not to use the right to information is not ultimate. The patient may at any time change his or her mind and demand the information to be disclosed. An important issue remains whether the patient may demand the information be partially limited, e.g. with regard to the risk associated with a medical procedure or its prognosis. The patient manages his or her right to information, both in the subject-related sense, by authorising specific persons to receive information, and in the object-related T 10 sense with reference to the type and scope of the information provided. Patients may at their own discretion demand specific information and ask for passing over some other in silence [4]. Another important question relates to whether the right not to inform at all or partially does not get limited at the cost of protecting other values. The literature discusses the circumstances under which respect for the patient’s autonomy must give way to other ethical concerns, e.g. health security of another person. In this case, the patient may not waive the right to information even if he or she is a particular virus or bacteria carrier which may be transmitted to other person [3]. In accordance with the Nursing and Midwifery Act, the patient has the right to obtain information about the patient’s health condition within the scope necessary to provide nursing care. A nurse delivers health services through individually rendered preventive, diagnostics, treatment and rehabilitation benefits. Thus, by delivering health services individually, she is obliged to provide information herself and cannot send patients away to the doctor [4]. The information delivered to a patient or his or her authorised person is a very important point of reference in the situation they are currently in. Knowledge forms the basis for action as far as granting or refusing consent for specific medical procedures is concerned, as well as in the case where the nurse provides information about the patient’s participation in nursing services. Taking into consideration the importance of informing the relatives, the doctor and nurse should share the news in a recipient-friendly manner. The information must be clear, transparent and understandable, as well as adjusted to recipients’ perceptive capabilities without any professional and strange terminology. Failure to provide the patient with the information or doing it in an unsuitable way is a self-contained prerequisite for liability. In accordance with the Supreme Court’s jurisdiction approach, if a dispute emerges in this respect, the burden of proof rests on a person responsible for disclosing information or on a medical establishment. The main evidence used to prove that the information has been provided are records in medical documentation together with the patient’s signatures [5]. The right to information is an inalienable human right which is guaranteed by law. The extensive case law of courts proves that the scope of provided information is not entirely clear-cut. Courts underline and accept that the patient needs reliable information to be able to make a conscious and well-thought decision [6]. ● JOURNAL OF PUBLIC HEALTH, NURSING ANDAND MEDICAL RESCUE ● No.3/2015 ● JOURNAL OF PUBLIC HEALTH, NURSING MEDICAL RESCUE ● 2/2014 ● ● II. THE SCOPE OF PROVIDED INFORMATION The scope of provided information depends on the type of disease, the patient’s condition and type of medical intervention. Medical staff duty analysis with regard to the patient and his or her right to information in correlation with the court case laws indicates how much there is still to be done as regards the compliance with the patient’s rights [5]. The solution to this problem may include increasing the number of trainings organised for medical personnel. Compliance with the fixed legal order as to the provision of information secures the patient’s interests and protects the medical personnel against claims for the breach of patient’s rights and infringement of his or her goods. III. REFERENCES [1] Karkowska D. Ustawa o prawach pacjenta i Rzeczniku Praw Pacjenta –komentarz. Warszawa; Wolters Kluwer Polska Sp. Z o.o. 2012. [2] Ustawa z dnia 6 listopada 2008 r. o prawach pacjenta i Rzeczniku Praw Pacjenta [3] Nestorowicz M. Prawo medyczne. Toruń; Wyd. TNOiK 2007. [4] Karkowska D.. Prawo medyczne dla pielęgniarek. Warszawa; Wyda. Lex 2013. [5] Śliwka M.. Prawa pacjenta w prawie polskim na tle porównawczym. Toruń; Wyd. TNOiK 2010. [6] Wyrok Sądu Najwyższego z dnia 12 czerwca 2008r. sygn. akt III CSK16/08. 11