Solution Architect

Role Profile
Job Description
Ref no:
Job Title
Solution Architect
Directorate or Region
Global Information
Services
Department/Country
Golbal Information
Services\Design and
Development\Infrastructure
Development
Location of post
Poland
Band
PB F
Reports to
Head of
Infrastructure
Development (UK)
Duration of job
Indefinite
Purpose of job: The Solution Architect is responsiblefor planning, implementing and managing all
Infrastructure design components and development activities across the British Council Enterprise.
Context and environment:
Department – Global Information Services.
Functional Team – Design and Development, Infrastructure Development.
The role will reside in the Global Infrastructure Development Unit (IDU), who are represented across
UK, India and Poland.
Accountabilities, responsibilities and main duties:





Assist and contribute in designing, specifying and selecting information system solutions,
considering functionality, data, security, integration, infrastructure and performance.
Estimate cost for IS solutions, considering infrastructure platform, licenses, development and
service support.
Assist Project Managers, Business Analysts and Business Partners to develop high level
project schedules and resource plans for implementation.Participate in or oversee a variety
of analytical and technical assignments.
Working across the full project lifecycle, from requirement definition through to
implementation.
Adherence to Service Delivery Lifcycle and Service Delivery ITIL processes.
1 of 4
Main Duties

Selects appropriate design standards, methods and tools, consistent with agreed enterprise
and solution architectures and ensures they are applied effectively. Reviews others' systems
designs to ensure selection of appropriate technology, efficient use of resources, and
integration of multiple systems and technology

Participate in key process improvements for all IT infrastructure environments throughout the
organisation.

Ensure that IT Infrastructure systems comply with established policies, minimum standards,
licensing agreements, and configuration guidelines.

Recommend and execute modifications to IT Infrastructure systems in order to improve
efficiency, reliability, and performance.

Establish and implement policies, procedures, and technologies to ensure system security.

Troubleshoot and resolve complex problems, including enterprise application servers,
storage, messaging systems and some network related issues.
Key relationships: (include internal and external)
Key relationships with:

Working closely with Technical Architecuture team

Works with Design and Development Project team

Release teams who receive deliverables from Design and Development

Appropriate external service providers, contractors and consultants.

Internal British Council customers

External suppliers
Other important features or requirements of the job
(e.g. travel, unsocial/evening hours, restrictions on employment etc)
Some assignments are likely to require international travel, and occasional unsocial hours
conference calls to accommodate regional time zones.
Please specify any passport/visa
and/or nationality requirement.
The right to work in the EU.
Please indicate if any security or
legal checks are required
for this role.
Person Specification
2 of 4
Desirable
Essential
Behaviours
Creating shared purpose (more
demanding)
Working together (more
demanding)
Connecting with
others (more
demanding)
Assessment stage
Short listing and
interview
Making it happen
(more demanding)
Being accountable (most
demanding)
Shaping the future (most
demanding)
Skills and
Knowledge
Communications skills (level 2)
Short listing
and Interview
in English
Knowledge of business analysis
techniques
In depth knowledge of the IT
infrastructure, ie server &
workstation platforms,
applications, messaging,
networks, security,
communications.
Experience
Proven experience of:
Short listing
and Interview
1.Proven experience of gathering
requirements and designing
solutions.
2.Proven experience of delivering
infrastructure upgrades for the
business as required.
3.Presenting complex technical
solutions to non-technical
management, as well as assessing
and evaluating the risks and
implications of introducing new
technologies.
Qualifications
Professional qualifications
Microsoft MCSA

Windows
Server
2008\2012

Windows 10

Office 365
Microsoft MCSE

3 of 4
Server
Platform
Short listing

Private Cloud

SharePoint

Messaging
ITIL
TOGAF or equivalent
Submitted by
Merlin Mann
Date
4 of 4
October 2016