PAWEŁ URBANOWSKI

PAW E Ł U R B A N O W S K I
Date of birth: 25 October 1984
Nationality: Polish
Address: Wołomin, Poland
E-mail / Jabber: [email protected]
Skype: pawel.urbanowski
Phone: +48 884 836 151
Website: www.urbanowski.pl
PROFESSIONAL EXPERIENCE
12.2013 - Now | IP Telephony / VoIP / Voice Consultant | Maxto Sp. z o.o. S.K.A.
• UC (Unified Communication) consulting services for the public sector
• High and low level design of UC networks
• Integrations, migrations and upgrades
• Support and troubleshooting
• Trainings
• Validation and quality control
08.2011 - 08.2013 | Customer Support Engineer | Cisco Systems Belgium
• TAC (Technical Assistance Center) VNG (Voice Networking Group) Backbone Team
• Troubleshooting VoIP and IPT solutions: MeetingPlace, TelePresence, CUCM, IOS)
• Prioritizing issues to meet tight deadlines and manage customer satisfaction
• Developing internal TAC Linux distribution for SIP testing – SIPper
• Developing Java based CUCM database replication issues diagnostic tool – DBHelper
• Found method of injecting rogue RTP packets into RTP stream played out by Cisco IP
Phones
• Hacked root access to CUCM, TelePresence and other RedHat based Cisco Linux
distributions
06.2010 - 05.2011 | Senior Technical Architect | Telekomunikacja Polska S.A.
• VoIP (Cisco & OneAccess Voice Gateways) & CUCME (Cisco Unified Communications
Manager Express) projects leader
• Designing and validating VoIP (Cisco & OneAccess) and IP Telephony (CUCM & CUCME)
solutions to use in SIP trunking services: Orange’s Business Talk and Business Talk IP
• Work scheduling and reporting
• Developing test plans and test cases
• Preparing technical documentation
• Validation of SIP implementation in Cisco, OneAccess and Polycom products
• Developing of SIP Normalization Scripts (LUA Language) for CUCM 8.5/8.6
• Preparing projects of migration and implementation of VoIP and IPT solutions
• Debugging VoIP and IPT issues
• Cooperating with TAC engineers: Cisco, OneAccess and Polycom
04.2009 - 05.2010 | Technical Architect | Telekomunikacja Polska S.A.
• VoIP (Cisco & OneAccess Voice Gateways) project leader
• Work scheduling and reporting
• Designing and validating VoIP (Cisco & OneAccess) and IP Telephony (CUCM & CUCME)
solutions to use in SIP trunking services: Orange’s Business Talk and Business Talk IP
• Preparing technical documentation
• Validation of SIP implementation in Cisco, OneAccess and Polycom products
• About 20 found bugs and issues in VoIP and IP Telephony products of Cisco (CUCM,
CUBE, ISRs, IP phones) and OneAccess (routers, voice gateways)
• Debugging VoIP and IPT issues
• Cooperating with TAC engineers: Cisco, OneAccess and Polycom
EDUCATION
2008
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- 2009 | Warsaw University of Technology | Politechnika Warszawska
The Faculty of Electronics and Information Technology
Studies in the field of Computer Science
Emphasis: Computer Information System Engineering
Level of qualification: Higher education: Master’s degree
Diploma thesis: „Methods of configuration of FPGAs”
2004
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– 2008 | Warsaw University of Technology | Politechnika Warszawska
The Faculty of Electronics and Information Technology
Studies in the field of Computer Science
Emphasis: Computer Information System Engineering
Level of qualification: Higher education: Bachelor’s degree
Diploma thesis: „Computer configuration of an FPGA using a DSP”
CERTIFICATIONS
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CCIE (Cisco Certified Internetwork Expert) Collaboration #38361
CCDP (Cisco Certified Design Professional)
CCIP (Cisco Certified Internetwork Professional)
CCNP (Cisco Certified Network Professional)
Cisco Collaboration Field Engineer Representative
Cisco Unity Support Specialist
Cisco Unified Computing Technology Design Specialist
Cisco Data Center Networking Infrastructure Design Specialist
Cisco Data Center Unified Fabric Design Specialist
Cisco Data Center UF Support Specialist
Cisco Routing and Switching Solutions Specialist
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Troubleshooting and analytical skills
Work scheduling, prioritizing tasks
Developing test plans and test cases
Preparing technical documentation
IP Telephony (IPT), Voice over IP (VoIP)
Signaling communications protocols: SIP, H.323, MGCP, SCCP, ISDN Q.931
Quality of Service (QoS), Call Admission Control (CAC)
Call control: Cisco Unified Communications Manager (CUCM / CallManager), Cisco
Unified Communications Manager Express (CUCME)
Voice mail: Cisco Unity Express (CUE), Cisco Unity Connection (CUC)
Conferencing: Cisco MeetingPlace, Cisco MeetingPlace Express, Cisco TelePresence,
Cisco WebEx Meetings Server
Contact center: Cisco Unified Contact Center Express (UCCX)
IM and Presence: Cisco Unified Presence, Cisco Jabber
Management: Cisco Prime Collaboration
Integrated Services Routers (ISR), IOS voice gateways, CUBE, Session Border Controller
(SBC)
Cisco Unified Computing System (UCS) Servers, Cisco Media Convergence Servers (MCS)
Virtualization: Oracle VirtualBox, VMware vSphere (ESXi, vCenter)
Bug tracking systems: JIRA, Mantis
Network protocol analyzer: Wireshark
Test tool / traffic generator: SIPp
Linux based operating systems: Debian, Ubuntu, Red Hat
Programming languages: Java, Assembler
Languages known: English, Polish
Driving license: Cat. B
SKILLS
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„Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą
z dnia 29.08.1997 r. o Ochronie Danych Osobowych, tekst jednolity: Dz. U. z 2002 r., Nr 101, poz. 926 z późn. zm.”
"I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process
under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2002, No. 101, item 926 as amended."